Maxwell DISC
Understand Communication Styles. Reduce Friction. Strengthen Teamwork.
The Maxwell DISC experience helps managers, supervisors, and teams understand how different people communicate, approach work, respond to pressure, and interact with others.
Rather than labeling people or placing them into boxes, DISC gives your team a practical language for understanding differences, adapting communication, and working together more effectively.
2.5–3 Hours | Up to 24 Participants
Starting Investment: $3,300
Could Communication Differences Be Affecting Your Team?
This experience may be the right solution when:
- Employees frequently misunderstand one another’s intentions
- Supervisors communicate the same way with every employee
- Different personalities create frustration or workplace tension
- Team members struggle to collaborate across roles or departments
- Communication becomes defensive, rushed, or unclear under pressure
- Leaders need greater awareness of how others experience them
- Strong employees have difficulty working effectively together
These challenges are not always caused by poor attitudes or unwillingness to cooperate. Sometimes people simply approach communication, decisions, conflict, and responsibility differently.
DISC helps your team understand those differences and use them more productively.
What Your Team Will Learn
Understand Their Own Style
Many workplace problems begin when people are unaware of how their natural style affects others. A leader may believe they are being direct, while employees experience them as harsh. Another team member may believe they are being thoughtful, while others see them as slow or disengaged.
Participants identify their natural communication and behavioral tendencies, including how they approach decisions, deadlines, change, conflict, and relationships. They also recognize their strengths, motivators, workplace preferences, and potential blind spots.
This greater self-awareness helps employees and leaders understand how they may be contributing to confusion, tension, or communication breakdowns—and what they can do differently.
Recognize Different Styles
People often become frustrated when others do not communicate, work, or respond the way they would.
Some team members need direct answers and quick action. Others need more detail, time to process, reassurance, or an opportunity to ask questions. Without understanding these differences, people may incorrectly assume that a coworker is difficult, resistant, careless, controlling, or unmotivated.
Participants learn how different styles approach communication, problem-solving, decisions, conflict, change, and pressure. This helps the team replace assumptions with understanding and respond more effectively to one another.
Adapt Their Communication
Using the same communication approach with every person can create unnecessary misunderstanding.
A short, direct message may work well for one employee but leave another without enough information. A detailed explanation may reassure one person while overwhelming someone who prefers the main point quickly.
Participants practice adjusting their tone, pace, level of detail, and approach based on the person and situation. Leaders learn how to communicate expectations, feedback, decisions, and concerns in ways that are more likely to be understood and acted upon.
The result is clearer communication, fewer repeated conversations, and stronger follow-through.
Reduce Unnecessary Friction
Not every workplace conflict is caused by poor attitudes or major disagreements. Sometimes friction develops because people have different communication styles, priorities, speeds, and ways of approaching work.
Without a shared understanding, these differences can lead to defensiveness, frustration, avoidance, personality clashes, and damaged trust.
DISC gives the team a respectful, practical language for discussing those differences. Instead of labeling someone as difficult or uncooperative, employees can identify what may be happening and adjust their approach.
This helps reduce unnecessary tension and allows the team to focus more energy on solving problems and accomplishing the work.
Apply DISC at Work
DISC becomes valuable when participants can use it beyond the training room.
Team members connect their results to real situations involving:
- Giving and receiving feedback
- Setting expectations
- Holding employees accountable
- Managing conflict
- Leading through change
- Collaborating across roles or departments
- Communicating under pressure
- Serving customers and the public
- Motivating and supporting different employees
Participants leave with practical strategies they can apply immediately, along with a personal action plan for improving one important workplace relationship or communication challenge.
The goal is not simply for your team to know their DISC style. The goal is for them to communicate more clearly, understand one another better, reduce friction, and work together more effectively.
The Maxwell DISC Experience
1. Assess
Each participant completes a Maxwell DISC assessment and receives a personalized report that explains how they naturally communicate, make decisions, approach tasks, respond to pressure, and interact with others.
The assessment gives participants a clear starting point for understanding their strengths, motivators, workplace preferences, and possible blind spots. It also helps uncover why certain communication patterns, frustrations, or misunderstandings may continue showing up within the team.
The goal is not to label people. It is to provide practical insight that helps each person understand how their behavior may affect coworkers, employees, and leaders.
2. Understand
During the workshop, participants learn how to interpret their results and connect them to real workplace behavior.
They explore:
- How their natural style affects communication
- What motivates or discourages them
- How they respond to change, conflict, deadlines, and pressure
- How others may experience their leadership or communication
- Where their strengths may become overused
- Why certain personalities may be easier or harder for them to work with
The team also learns how the different DISC styles approach work, decisions, relationships, and problem-solving.
This helps replace assumptions such as “They are difficult,” “They do not care,” or “They never listen” with a clearer understanding of what may actually be happening.
3. Apply
The value of DISC comes from using it in daily workplace situations—not simply knowing a letter or personality style.
Participants practice applying DISC to challenges such as:
- Communicating expectations
- Giving and receiving feedback
- Managing conflict
- Holding employees accountable
- Leading through change
- Working across departments
- Motivating different employees
- Communicating under pressure
- Improving customer and public interactions
Each participant identifies practical adjustments they can make in their communication and develops an action plan for improving an important workplace relationship or team challenge.
The result is a team that is better equipped to communicate clearly, reduce unnecessary friction, and work together more effectively.
Every Workshop Includes
- Pre-training discovery conversation
- Maxwell DISC assessments
- Personalized participant reports
- 2.5–3 hours of live interactive training
- Team communication activities
- Workplace scenarios and application
- Personal action plan
- Manager follow-up tool
- Training for up to 24 participants
Download The Communication Style Matrix
Decode Your Team's Communication Styles.
Build Connection, Reduce Conflict, & Lead with Clarity! A Glimpse at the effectiveness of DISC for YOU & your TEAM.